WEBSITE TERMS OF SALE AND USE BLOOM ESSENCE LP
These Website Terms of Sale and Use apply to the website identified below and to orders for physical goods placed through that website.
Business details
Website: https://bloomessencelp.com/
Website operator: BLOOM ESSENCE LP
Legal form: Limited partnership registered in England & Wales
Company number: LP024565
Registered office / principal place of business: International House, 101 King's Cross Road, London, United Kingdom, WC1X 9LP<br>
Contact email: info@bloomessencelp.com
Effective date: May 08, 2026
In these Terms, “we”, “us” and “our” mean BLOOM ESSENCE LP. “You” and “your” mean the person accessing the website or placing an order.
1. Scope of these Terms
These Terms govern your access to the website, your use of its features, and the purchase of products offered through it.
By using the website or placing an order, you agree to these Terms and to any other policies referred to on the website, including our Privacy Notice, Cookie Notice and Cancellation & Refund Policy.
If you do not agree with these Terms, you should not use the website or place an order.
These Terms are intended for the sale of physical goods. If any services, digital content, subscriptions or other arrangements are offered, additional terms may apply.
2. Our role as seller
BLOOM ESSENCE LP operates the website and sells the products made available for purchase through it, unless the website clearly states otherwise.
You can contact us using the email address stated above or any other contact method displayed on the website.
We may update our business contact details from time to time. The current contact details will be those published on the website or in the latest version of these Terms.
3. Who may place an order
You must be legally able to enter into a binding contract in order to place an order.
If any product is subject to age, location, import, export, regulatory or other restrictions, you must satisfy those restrictions before ordering.
We may refuse or cancel an order where we reasonably believe that accepting or fulfilling it would breach applicable law, delivery restrictions, payment rules, sanctions requirements, platform rules or any lawful restriction affecting the transaction.
4. Website use
You may use the website only for lawful purposes and in a manner that does not interfere with its normal operation or with any other person’s use of it.
You must not use the website to commit fraud, upload harmful code, attempt unauthorised access, scrape data without permission, overload systems, misrepresent your identity or use the website in a way that may damage our business, systems, customers or suppliers.
We may suspend or restrict access to the website if we reasonably consider this necessary for security, maintenance, legal compliance or protection of the website.
5. Product information
We aim to present product information in a clear and accurate way.
Product descriptions, images, dimensions, colours, specifications, packaging details and availability may vary slightly from what appears on the website. Such differences may arise because of screen settings, photography, manufacturing changes, packaging updates or other reasonable factors.
Nothing in this section affects any rights you may have under applicable consumer law where a product is not as described, not of satisfactory quality, not fit for purpose or otherwise does not meet legal requirements.
6. Availability of products
All products are offered subject to availability.
We may change, remove, suspend or discontinue products, product pages, prices, promotions, specifications or stock availability before an order is accepted.
If a product becomes unavailable after you place an order but before we accept it, we may decline the order and refund any payment already taken for that order.
7. Placing an order
When you submit an order through the website, you make an offer to buy the products in that order.
Before submitting an order, you should check all details carefully, including product selection, quantity, delivery address, contact details, delivery method and payment information.
A contract is formed only when we confirm acceptance of your order. Confirmation may be sent by email or displayed through another order confirmation method used on the website.
An automated acknowledgement of receipt does not necessarily mean that your order has been accepted, unless it clearly states that acceptance has occurred.
8. Reasons we may decline or cancel an order
We may decline or cancel an order before acceptance, or where permitted by law after acceptance, if there is a lawful or reasonable reason to do so.
This may include product unavailability, obvious pricing or description errors, failed payment, suspected fraud, misuse of discount codes, inability to deliver to the requested address, legal restrictions, sanctions concerns, customs issues, technical errors or unusual ordering activity.
If we cancel an order after payment has been taken, we will refund the relevant amount using the original payment method where reasonably possible, unless another lawful arrangement applies.
9. Prices, taxes and delivery charges
Prices are shown on the website in Euro.
Unless the website states otherwise, prices are [inclusive / exclusive] of VAT and other applicable taxes. If the business is registered for VAT, the VAT number should be displayed on the website where required.
Delivery charges, customs charges, import duties, local taxes, handling fees or other charges may apply depending on the delivery destination and the nature of the order.
Unless the website expressly states that such charges are included, you are responsible for any customs duties, import taxes or local charges payable in the destination country.
10. Payment
Payment must be made using one of the payment methods offered on the website.
By submitting payment information, you confirm that you are authorised to use the selected payment method and that the information provided is accurate.
Payments may be processed by third-party payment providers. Their services may be subject to their own terms, policies and security procedures.
We are not responsible for delays or refusals caused by payment providers, banks, card issuers or other payment intermediaries, although we will take reasonable steps to deal with payment issues relating to your order.
11. Delivery
Delivery options, estimated delivery times and delivery charges will be shown on the website or during checkout.
Delivery times are estimates unless we expressly agree otherwise. Delays may occur because of stock issues, carrier delays, customs processing, security checks, incorrect delivery information, public holidays, weather conditions, strikes, high demand or events outside our reasonable control.
You are responsible for providing a complete and accurate delivery address and any information required for delivery, import or customs clearance.
If delivery fails because of incorrect information provided by you, refusal of delivery without proper reason, failure to collect the parcel or repeated unsuccessful delivery attempts, we may charge reasonable additional delivery, storage or return costs where permitted by law.
12. Risk and ownership
Risk in the products passes to you when the products are delivered to you or to a person identified by you to receive them, except where applicable law provides otherwise.
Ownership of the products passes to you only after we have received full payment for the products and any applicable delivery charges.
Until ownership passes, you must not resell, dispose of or use the products in a way that is inconsistent with our ownership, unless we have agreed otherwise in writing.
13. Cancellations, returns and refunds
Your cancellation, return and refund rights are set out in our Cancellation & Refund Policy.
Where you are a consumer, nothing in these Terms or in any related policy limits or removes any statutory rights that cannot legally be excluded.
Certain products may be excluded from cancellation or return rights where the law allows, for example where products are made to your specification, personalised, sealed for hygiene reasons and unsealed after delivery, perishable or otherwise legally exempt. Any applicable exclusions should be stated on the website or in the Cancellation & Refund Policy.
14. No ongoing service arrangement
Unless the relevant product page or a separate written agreement clearly states otherwise, the purchase of physical goods from the website does not create any subscription, maintenance plan, after-sales service package, agency relationship, partnership, reseller arrangement or ongoing supply obligation.
Any additional service, replacement arrangement, warranty or support commitment applies only if expressly stated in writing.
15. Promotions and discount codes
We may offer promotions, discounts, vouchers, gift codes or other offers from time to time.
Such offers are subject to availability and to any additional conditions stated with the offer. Unless expressly stated otherwise, offers cannot be exchanged for cash, may not be combined with other offers, may be limited to one use per customer or order, and may be withdrawn or amended before use.
We may reject or cancel the use of a promotion or discount code where we reasonably believe it has been misused, obtained improperly, applied in error or used contrary to the applicable terms.
16. Accounts, passwords and customer information
If the website allows account creation, you are responsible for keeping your login details secure and for ensuring that information in your account is accurate and up to date.
You should notify us promptly if you believe that your account has been accessed without authorisation.
We may suspend or close an account where reasonably necessary for security, fraud prevention, legal compliance or breach of these Terms.
17. Reviews, comments and user submissions
If the website allows you to submit reviews, comments, images or other content, you must ensure that your submission is lawful, accurate, honest and not misleading.
You must not submit content that is defamatory, abusive, obscene, discriminatory, threatening, unlawful, infringing, deceptive or invasive of another person’s rights.
By submitting content, you allow us to use, display, reproduce and adapt that content for purposes connected with the website and our business, subject to applicable law.
We may remove or moderate user content where we reasonably consider this necessary.
18. Intellectual property
The website and its content, including text, designs, images, graphics, logos, icons, layout, software and other materials, are owned by us or licensed to us.
You may use the website for personal and lawful purposes connected with browsing or purchasing products.
You must not copy, reproduce, distribute, modify, scrape, frame, mirror, sell, exploit or create derivative works from any part of the website or its content without our prior written consent, except where allowed by law.
19. Third-party links and services
The website may contain links to third-party websites, tools, platforms, payment services, delivery services or content.
Such links and services are provided for convenience or operational purposes. We do not control third-party websites or services and are not responsible for their content, availability, policies or performance.
Your use of third-party services may be governed by separate terms and privacy notices.
20. Privacy and cookies
We process personal data in accordance with our Privacy Notice and applicable data protection law.
We may use cookies and similar technologies in accordance with our Cookie Notice.
By using the website or placing an order, you acknowledge that certain information may be processed for purposes such as order handling, payment processing, delivery, customer support, fraud prevention, website security and legal compliance.
21. Website availability
We do not guarantee that the website will always be available, uninterrupted, secure or free from errors.
We may suspend, withdraw, restrict, repair, update or change all or part of the website at any time for business, technical, operational, security or legal reasons.
We are not liable for loss caused by website unavailability, except where liability cannot lawfully be excluded.
22. Liability
Nothing in these Terms excludes or limits liability where it would be unlawful to do so. This includes liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.
Subject to the above, we are not liable for indirect, incidental or consequential losses, loss of profit, loss of business, loss of opportunity, loss of data or losses that were not reasonably foreseeable.
If you are a consumer, this section does not affect your statutory rights.
If you are using the website or purchasing products for business purposes, our liability is limited to the amount paid by you for the relevant order, unless a higher limitation is required by applicable law.
23. Events outside our reasonable control
We are not responsible for delay or failure to perform our obligations where this is caused by events outside our reasonable control.
Such events may include transport disruption, customs delays, supplier failure, strikes, natural events, severe weather, pandemics, cyber incidents, public network failures, acts of government, changes in law, payment system failures or other circumstances beyond our reasonable control.
We will take reasonable steps to reduce the effect of such events where possible.
24. Changes to these Terms
We may update these Terms from time to time.
The latest version will be published on the website. Changes will apply to future use of the website and to orders placed after the updated Terms become effective, unless applicable law requires otherwise.
The Terms that apply to your order are the Terms in force when the contract for that order is formed.
25. Electronic communications
You agree that we may communicate with you by email, through the website, through your account, or by other electronic means, unless the law requires another form of communication.
You should keep copies of order confirmations, receipts, these Terms and any policies that apply to your order.
26. Severability and waiver
If any part of these Terms is found to be invalid, unlawful or unenforceable, that part will be treated as removed to the extent required, and the remaining parts will continue to apply.
If we do not immediately enforce a right under these Terms, this does not mean that we have waived that right or any other right.
27. Transfer
We may transfer or assign our rights and obligations under these Terms in connection with a restructuring, transfer of business, financing, sale of assets or similar business transaction.
You may not transfer your rights or obligations under these Terms without our prior written consent, unless applicable law gives you the right to do so.
28. Governing law and jurisdiction
These Terms and any dispute or claim arising out of or in connection with them are governed by the laws of England and Wales.
The courts of England and Wales will have jurisdiction, subject to any mandatory consumer rights that may apply in your country of residence.
29. Contact
If you have any questions about these Terms, the website or an order, please contact us at:
BLOOM ESSENCE LP
International House, 101 King's Cross Road, London, United Kingdom, WC1X 9LP
Email: info@bloomessencelp.com